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RETURN POLICY
Peaks & Plains, Inc. recommends checking your order immediately upon delivery. If there are any
damages to the packaging or to the contents, please let the delivery driver know and make the proper
notations before signing for the package.
If a return is necessary the following return policy is in effect:
- Receipt (invoice) reqired for refund; if no receipt, credit may be issued and not a refund.
- Returns accepted on UNUSED products only.
- Returns must be received within 30 days from the invoice date.
- There will be no credit or refund for items returned after the 30-day purchase.
- There will be no credit or refund for the shipping charges on the order.
- Incontinence products must be UNOPENED and unmarked.
- Any item worn aginst the skin cannot be returned if package is opened or product has been worn.
- No returns accepted on special orders.
- No returns accepted on nutritional supplements.
- No returns on toileting or bathing equipment.
- No returns accepted on items that have exceeded the expiration date.
- On equipment items a 25% stocking fee plus freight will be assessed. Website orders will have freight assessed.
Call 1-800-585-4201 ext.14 for a Return Authorization.
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